Questions about a product listed here, a broken link, or a correction to specs? We answer.
Write to [email protected] and we will reply within two business days.
That is a workshop and an office, not a shop. There is nothing on a shelf to try, no counter, and no one there to take a payment. Letters and warranty paperwork reach us at that address; parcels should not. Anything to do with an order you placed — a return, a replacement, a refund — goes back through our retail partner, who shipped it.
We do not process orders here. Payment, delivery and returns are handled by our retail partner, where you complete the purchase. For order status, tracking or a refund, use the order page of that listing — we have no access to it. Warranty claims on the gear itself do come to us.